Frontier Communications Job - 39818905 | CareerArc
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Company: Frontier Communications
Location: Allen, TX
Career Level: Mid-Senior Level
Industries: Telecommunications, Broadcasting

Description

The successful applicant will demonstrate extensive background in managing and deploying largescale service provider VoIP network with direct expert knowledge of leading soft-switch, SBC and network vendors such as: Gendband,Metaswitch, Sonus, Broadsoft, and Acme Packet. This individual will berequired to help assemble capital budget inputs, create projects for new technology evaluation and manage lab evaluations. The position reports directly to the Manger of Voice Architecture.

This position translates business and product requirements into functional requirements and integrates solutions into a cohesive technical architecture. This position oversees the development and definition of detailed system specifications and service requirements in support of new product rollouts including vendor selection, engineering analysis, product testing, and functional system integration testing and end-to-end network architecture for all voice equipment. The person in this position plays a key role within the organization by coordinating engineering and operations teams to integrate new products and services

into the network. The evaluation process for new products and services includes performing vendor and lab evaluations and network pilots, documenting recommendations and reporting on the results to Frontier's Senior Leadership Team. The position also plays an important role in evaluating new business opportunities by identifying the technologies, costs and timeframes needed to create new revenue opportunities. Specific duties/responsibilities/functions: Technology planning and evaluation as it pertains to system design requirements including new equipment selection, integration, requirement specifications, requirement gathering, design selection, alternative recommendations, costing and scheduling. Ability to work in a lab environment to define test plans and execute tests to meet customer requirements. Close coordination with Strategy and Product Development is needed to define

new products and service requirements. Provide input to the development and documentation of guidelines and specifications for the proper configuration and usage of application equipment and it's components within the network. Provide financial analysis on proposed products and justify the cost benefit of the new technology's impact on Frontier's network.

Primary Responsibilities:

Technology planning and evaluation as it pertains to system design requirements including new equipment selection, integration, requirement specifications, requirement gathering, design selection, alternative recommendations, costing, and scheduling. Work in a lab environment to define test plans and execute tests to meet customer requirements. Close coordination with Strategy and Product Development is needed to define new products and service requirements. Provide input to the development and documentation of guidelines and specifications for the proper configuration and usage of application equipment and it's components within the network. Provide financial analysis on proposed products and justify the cost benefit of the new technology's impact on Frontier's network.

Required Skills and Experience:

  • Strong technical, analytical, and organizational skills associated with planning, design and implementation of customer services and network optimization on transport and IP based networks.
  • Outstanding communication and interpersonal skills required
  • Designing and engineering voice switches and gateways
  • Very strong experience working with Ethernet voice/VoIP
  • Experience with Broadsoft Broadworks, Metaswitch CFS and Gateways, Genband CS2K / MG4K, MG9K, MG15K
  • Experience with GTD5, 5ESS, DMS-10/100 and other PSTN switches
  • Familiarity with SS7 signaling & STP's
  • Knowledge of 911 systems (new NG911 Systems as well) and PSAPs
  • A strong background in Internet technologies, Residential Gateways and ATA's
  • Strong understanding of layer 2 networks, VLAN tagging, QoS concepts
  • Must have strong knowledge of all access technologies including T-1, ADSL, ADSL2+, VDSL, , bonding, vectoring, G.SHDSL, BPON, GPON, Active Ethernet
  • Have a strong understanding of Voice switches (Metaswitch, Nortel, Genband, Siemens, Lucent, Tekelec, etc.)
  • Familiarity with the concept and challenges of switch collapse (TDM to VoIP services)
  • Knowledge of the market place with respect customer expectations on voice products
  • Demonstrated understanding of the role and impact of cross-functional departments and their relative impact on company initiatives.
  • Knowledge of IP technology, including IPV4, IPV6 and related topics
  • Technical familiarity with voice and packet data networks
  • Able to clearly communicate plans, alternatives, and recommendations in both written and verbal form.

Desirable Skills and Experience:

  • Knowledge of Unified Communication As A Service (UCaaS)
  • Knowledge of Cloud Contact Center As A Service (CCaaS)
  • Knowledge of Routing and Switching (CCNA, CCNP, JNICE)
  • Knowledge of SBCs, Softswitch Technologies

Frontier Communications is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.


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