Enterprise Holdings Job - 30906974 | CareerArc
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Company: Enterprise Holdings
Location: St. Louis, MO
Career Level: Mid-Senior Level
Industries: Hospitality, Travel, Leisure

Description

Are you passionate about digital product strategy or e-commerce? Do you have experience in web analytics, business analysis, or eCommerce and enjoy working in a fast-paced environment?

Enterprise Holdings Digital Product Management team is looking for a Senior Product Manager to help define the future vision for our eCommerce web and mobile app products. The Senior Product Manager will evaluate complex technology offerings and develop eCommerce solutions that support company-wide marketing and business goals. This position conducts competitive analysis, defines product strategy, develops the product roadmap, manages financial growth and profitability of our eCommerce channels, and provides direction for digital product requirements. We are looking for those excited to be at the forefront of eCommerce at Enterprise Holdings and are passionate about creating a frictionless experience for customers using our websites and mobile apps.

Enterprise Holdings is the largest car rental provider in the world as measured by revenue and fleet. The company and its affiliate Enterprise Fleet Management which combined offer a total transportation solution that includes extensive car rental and car-sharing services, truck rental, corporate fleet management and retail car sales accounted for $24.1 billion in revenue and operated 2 million vehicles throughout the world in 2018. Enterprise Holdings annual revenues also place it near the top of the global travel industry, exceeding all other rental car companies, many airlines, and most cruise lines, hotels, tour operators and online travel agencies. Enterprise Holdings regional subsidiaries and Enterprise Fleet Management currently employ more than 100,000 people worldwide.

Through its integrated global network of independent regional subsidiaries and franchises, Enterprise Holdings operates the Enterprise Rent-A-Car, National Car Rental and Alamo Rent A Car brands at more than 10,000 fully staffed neighborhood and airport locations. The Enterprise Holdings global network operates in more than 90 countries and territories, including North America, Central America, South America, the Caribbean and Europe, as well as parts of Asia-Pacific and the Middle East. Today, the companys three brands serve more than 95 percent of the worldwide car rental market.


Responsibilities:
  • Manage the product strategy behind the digital experience and funnel optimization for multiple rental websites and mobile apps
  • Thoroughly understand and represent the customer's problems as well as the business's goals and objectives, and represent that point of view on a day-to-day basis across multiple products
  • Collect and analyze quantitative and qualitative data to identify and prioritize new opportunities across multiple products
  • Develop and communicate with product and development teams, and Sr. Leadership the business cases, cost-benefit analysis, product roadmaps, vision, and strategy, for multiple products and ensure their alignment with company goals
  • Perform market research and competitive analysis. Understand how competitors are leveraging data to compete and win in the space
  • Analyze and be accountable for relevant business metrics against industry leading benchmarks to understand the health, challenges and eCommerce growth opportunities
  • Work with internal teams and third-party vendors to ensure successful completion within appropriate budget guidelines and project timeline
  • Review new and existing product specifications across multiple products to ensure the scope of the current and future product meets strategic objectives, ensuring commercial viability
  • Stay up-to-date on new technologies and eCommerce trends to best serve Business and Marketing goals and bring fresh, creative thinking to the team and leaders
  • Develop and curate new ideas, determine which ideas will achieve critical objectives and should be promoted into features, gather investment buy-in and communicate the status back to stakeholders
  • Obtain market information by performing primary research as well as working with User Experience, User Research, and Insights and Intelligence teams
  • Identify customer needs and growth opportunities by talking to customers, monitoring feedback from various listening tools and collaborating with Customer Experience, User Research Teams, Insights and Intelligence, and Brand teams
  • Ensure requests, and appropriate feedback are seamlessly integrated into the product planning and development processes
  • Articulate business value to Product Development teams across multiple products to ensure the seamless integration of appropriate feedback and requests into the product planning and development processes
  • Work with Marketing and Communications teams to develop product line communications
  • Maintain professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, participating in professional societies
  • Managing a product through the entire product lifecycle
  • Manage the products financials for growth, revenue, and profitability/ROI by providing short- and long-term forecasts and expected vs actual analysis
  • Develop action plans to address technology issues hindering marketing strategy and objectives

Equal Opportunity Employer/Disability/Veterans


Qualifications:

Minimum:

  • Bachelor's Degree requred in either Buisness, Marketing, Computer Science, or other applicable Field
  • Five (5) years or more of experience as a Product Manager, in Product Strategy/Strategic Consulting required
  • Must be authorized to work in the US and not require work authorization sponsorship by our company for this position now or in the future

Forward-Thinking

  • Approaches situations from a big-picture perspective
  • Determines strategies by considering long-term companywide or groupwide goals
    and objectives
  • Identifies new areas of opportunity for the company, group, or department

Building Relationships

  • Builds strong long-term relationships with people at all levels
  • Networks effectively both internally (within Enterprise Holdings) and externally
    (outside of Enterprise Holdings)
  • Demonstrates empathy for others needs and feelings

Detail-Oriented

  • Demonstrates a strong attention to detail
  • Provides facts and details when conveying information
  • Thoroughly reviews information for accuracy and consistency

Problem Solving

  • Determines the best solution based on the facts available
  • Addresses problems in a timely manner
  • Provides multiple solutions (when applicable) for resolving problems

Communication

  • Effectively communicates both verbally and in writing
  • Clearly communicates messages, thoughts, and ideas to others
  • Demonstrates strong presentation skills

Resilience

  • Maintains a steady and positive attitude in challenging situations
  • Handles rejection and criticism well
  • Is not easily discouraged


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