At Emerson, we are innovators and problem-solvers, focused on a common purpose: leaving our world in a better place than we found it. Each and every day, our foundational values—integrity, safety and quality, supporting our people, customer focus, continuous improvement, collaboration and innovation—inform every decision we make and empower our employees to keep reaching higher. As a global technology and engineering leader, we provide groundbreaking solutions for customers in industrial, commercial, and residential markets. Our Emerson Automation Solutions business helps process, hybrid, and discrete manufacturers maximize production and protect personnel and the environment while optimizing their energy and operating costs. Our Emerson Commercial & Residential Solutions business helps ensure human comfort and health, protect food quality and safety, advance energy efficiency and create sustainable infrastructure. Emerson, a Fortune 500 company with $15.3 billion in sales and 200 manufacturing locations worldwide, is committed to helping employees grow and thrive throughout their careers. Whether you're an established professional looking for a career change, an undergraduate student exploring options or a recent MBA graduate, you'll find a variety of opportunities at Emerson. Join our team and start your journey today.
By joining Emerson as a Customer Service Representative with German, you will have a relevant role in offering support on order statuses for ASCO division.
Through this role we will give you the opportunity to test your language skills in a dynamic environment, to learn from our experienced team and grow within our organization.
Are you customer-focused, well-organized and driven for result? Then join our team in Cluj-Napoca!
In this role you will:
Act as a first point of contact for customers from Austria/ Germany/ Switzerland and offer them support regarding their order status;
Enter their order in the ERP system and you will follow-up until the products arrive to the client;
Offer support for Sales Managers and Sales teams with administrative support;
For this role you will need:
• College or University Degree;
• 1-2 years' experience
• Excellent interpersonal skills
• German and English proficiency
Who you are:
You are passionate about making an impact and always act with integrity. You continuously push yourself to achieve new goals and are not afraid to question the status quo by proposing solutions to problems.
Our Offer to You
By joining Emerson as a Customer Service Representative, you will be working at the heart of our business. This means that the skills and business insight gained can serve as an invaluable foundation toward developing your career within our global organisation. We offer plentiful opportunities for advancement and support this through our formal personal development planning process.
Our on-boarding program uses a blended learning approach to get you up and running as quickly as possible. You benefit from Emerson certified trainers with extensive knowledge of our customers, products and applications.
Our global Women in Stem initiative gives you the opportunity to connect with local peers that share the same interest, to promote the diversity & inclusion and early STEM education and to benefit from professional development to access leadership opportunities. Also, we are committed to maintaining a partnership with the Society of Women Engineers (SWE).
Our inclusive company culture celebrates the unique perspectives, diversity of thoughts, and outstanding innovation that come to life when we actively seek to hire and develop the best, brightest team members from all backgrounds. These unique points of view help cultivate fresh thinking and new ideas, ensuring our continued success into the future
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