Emerson Electric Co Job - 30387475 | CareerArc
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Company: Emerson Electric Co
Location: Seoul, South Korea
Career Level: Mid-Senior Level
Industries: Manufacturing, Engineering, Aerospace

Description

At Emerson, we are innovators and problem-solvers, focused on a common purpose: leaving our world in a better place than we found it. Each and every day, our foundational values—integrity, safety and quality, supporting our people, customer focus, continuous improvement, collaboration and innovation—inform every decision we make and empower our employees to keep reaching higher. As a global technology and engineering leader, we provide groundbreaking solutions for customers in industrial, commercial, and residential markets. Our Emerson Automation Solutions business helps process, hybrid, and discrete manufacturers maximize production and protect personnel and the environment while optimizing their energy and operating costs. Our Emerson Commercial & Residential Solutions business helps ensure human comfort and health, protect food quality and safety, advance energy efficiency and create sustainable infrastructure. Emerson, a Fortune 500 company with $15.3 billion in sales and 200 manufacturing locations worldwide, is committed to helping employees grow and thrive throughout their careers. Whether you're an established professional looking for a career change, an undergraduate student exploring options or a recent MBA graduate, you'll find a variety of opportunities at Emerson. Join our team and start your journey today.Description

The incumbent will be responsible for efficient handling of technical queries for all Emerson Climate Technologies products, from customers, field personnel and internal colleagues. Conduct training on application, installation and new products will be a key part of the job. Develop and deliver technical solutions Inspired by customer needs, pain points through daily interaction with customers and market will be another key part of the job.


Responsibilities
  • Acquire and maintain proficiency in all Emerson Climate Technology products and services, particularly system design and operation.
  • Provide application and technical support to all OEMs, wholesalers and end users.in a prompt, professional, and courteous manner.

  • Visit sites as required to review systems and diagnose problems.

  • Organize training material and conduct technical seminars on product application and installation in conjunction with local team and overseas visitors.

  • Ensure customers are aware of key points in all new applications.

  • Analyse and study product and system performance data; suggest improvements that may lead to lower costs or a better performing system.

  • Support field personnel and customers' R&D projects (new product development, field studies)

  • Provide technical support for new business opportunity inspired from daily, various technical interaction with customers and potential customers.

  • Come up with technical solution to address customers' pain points and needs and connect them to new product development funnel and/or providing solution and system integration support.

  • Actively join project sales activities to provide technical support and value-added sales approach to improve project lead quality.

  • Manage and maintain local laboratory (located in Busan) ensuring safety and operational efficiency.

  • Promote integrated solutions support & corresponding customers' laboratory usage for future business opportunity.


Requirements
  • Bachelor's degree in Engineering/Refrigeration/ Electronic control systems or other HVAC relevant disciplines.

  • A minimum of 5 years experience in the field of HVACR.

  • Excellent hands-on technical knowledge of compressors including variable & fixed, system design, electrical systems including inverter driver, controllers and trouble shooting

  • Good written and oral Korean and English skills.

  • Solid computer skills including MS Office and Internet software.

  • Excellent spreadsheet knowledge required.

  • Excellent planning, organizing and prioritizing skills.

  • Attention to detail and an eye for errors.

  • Able to communicate with all levels within the organization.

  • Able to work independently, whilst still working as an integral part of the team


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