Summary: The purpose of the Human Resource Coordinator position is to assist with the planning and administering of policies and programs relating to all phases of human resources. The coordinator provides DPI employees with a contact and resource for all employment related questions and issues as well as manages requests, provides needed information and resolves issues as able. The coordinator is also responsible for the collection and validation and routine reporting of human resource documents as they pertain to new employee hires, termination, turnover, headcounts, and disciplinary actions.
Essential Duties and Responsibilities:
Maintain confidentiality and security of all employee and proprietary company information
Deliver exceptional customer service at all times; applying strong communication skills to all interactions with DPI employees, vendors, management, the public at large.
Maintain a highly visible profile to employees and maintain an open, sincere disposition for employee concerns and suggestions.
Act as a first point of contact for the Human Resource team; escalating issues as needed to more senior levels of the Human Resource department. Provide guidance and direction to employees regarding HR programs and systems.
Apply discretion to interactions with employees on sensitive issues; show respect and sensitivity for cultural differences; educate others on the value of diversity.
Provides employee human relations support, guidance and counseling to employees and management resulting in effective resolution of issues; responds to inquiries regarding policies, procedures, and programs.
Performs on-boarding procedures for new hires; performs orientation, training, coordinates internal authorization with various departments for access to buildings and IT needs; process pre-employment paperwork monitoring integrity of employee information and validating accuracy.
Access and use available HR systems, to generate, create, develop and format both standard and adhoc reports; provide weekly human resource reports on employee numbers, turnover, and disciplinary actions.
Manage requests for unemployment claims, wage statements, claims accidents and injuries; provide documentation on claims and follow up actions.
Prepare termination paperwork; coordinate with payroll and other departments for final payment and removal of authorization for building access and termination of IT and phone access.
Maintaining DPI auto insurance coverage records.
Organize employee events, celebrations, special projects and community initiatives; coordinating and scheduling vendor attendance when needed.
Other Duties and Responsibilities:
- Direct employees to appropriate company resources for employee benefit plans such as 401(k), medical, dental, vision, life, STD, LTD, AD&D, EAP and Workers' Compensation insurance and processes appropriate forms as applicable.
- Maintain a clean personal work environment.
- Other duties may be assigned to fulfill DPI's objectives and/or job duties and requirements may be changed as needed to meet current and future business needs.
Knowledge, Skills & Abilities: The employee must have strong oral and written communication skills in English and have basic math skills. An Associate's Degree from an accredited school and two years' experience in a similar position is required. Proficiency with Microsoft Office programs (Excel, Word, Outlook and Power Point) is required. Previous experience with an HRIS/HCMS program is required. Must demonstrate proficiency with navigating DPI's HR systems within 90 days of hire.
Work Environment: The work is typically indoors in an office environment. The employee may be exposed to 3 different temperature climates (Ambient, Cold, Freezer) when tasks require them to go on site in the warehouse or other facility areas.
Work Hours: The work schedule is 5 days per week, 8 hours per day. Initial start time may vary, with work hours typically from 8am-5pm. Work hours and shifts are subject to change depending on operating business conditions and needs.
Physical and Mental Demands: Sedentary, exerting up to 10 pounds of force occasionally, or negligible amounts of force frequently, to move objects. This job also requires constant sitting. Constant use of the upper extremities is required to reach, handle, and position tools and equipment. The employee must know and follow proper office and safety protocols, DPI grooming, hygiene and dress code requirements; able to efficiently use Microsoft Office Programs and HR data systems to retrieve information, generate documents, organize travel schedules and coordinate meetings. The employee must also be ble to maintain and preserve confidentiality of company and employee information, possess impulse control and frustration tolerance, and be able to manage time and multiple competing demands.
Supervisory Responsibilities: Oversees the activities of the HR Assistant.
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