Responsible for the development and implementation of various Loss Prevention policies and programs designed to safeguard personnel, property, merchandise, facilities and other assets. As a Loss Prevention Supervisor, you will be responsible for internal and external investigations, audits, compliance and safety.
Primary Job Duties & Responsibilities:
• Asset Protection/Safety/Compliance
o Coordinate (in conjunction with LP Manager) on control activities relating to asset protection and loss containment.
o Physical Security; Burglar and Fire Alarm systems, Key Control, CCTV Camera Systems, Access Control systems.
o Assist LP Manager in Supervision of uniform contract guard service as assigned.
o Ensure the protection of all company assets including, employees, building, product, supplies, yard and deliveries.
o Promote employee safety awareness to include, but not limited to, accident prevention, employee awareness and education, safety goals/incentives and housekeeping/sanitation programs that are in accordance with established company guidelines.
o Ensure distribution center meets Government Regulatory Inspection expectations.
• Drive Initiatives
o Collaborate with LP Manager to develop, oversee, implement and update training and awareness throughout the Distribution Center
o Actively support and participate in company sponsored programs and events, task force groups and serve as chairperson of various committees.
o Conduct orientations for new hires and provide training and education to employees on Loss Prevention and Safety programs and procedures.
o Partner with Inventory Control, Operations and Employees as needed to ensure warehouse inventory and Load Credit accuracy
o Become a subject matter expert in all areas of the Supply Chain
• Risk Assessments
o Complete all required Audits and Risk Assessments as assigned.
o Identify, report and recommend continuous improvement opportunities in relation to Policy and Procedures.
o Ensure third party and temp services are following CVS guidelines and expectations.
o Manage and promote employee safety awareness in accordance with established company guidelines.
o Work with DC Management to achieve assigned Safety Goals.
o Ensure Distribution Center's compliance with all Governmental Regulatory regulations.
o Leverage exception reporting to develop cases and conduct investigations.
o Conduct Accident, Injury and Safety violations investigation and interviews as needed.
o Successfully interview and close cases as needed.
o Conduct Root Cause Investigations as needed.
o Distribution Store Services claim investigations and resolution
Must be able to work in seasonally warm and cool work environments.
Schedule: Monday-Friday. Must be able to work between 6 AM and midnight.
1 or more years of retail or loss prevention experience
• LP Qualified (LPQ) or LP Certified (LPC) certification
• Experience in interviewing/investigations
• Asset Protection
• Supply Chain operations
• Investigation Process
Associates degree required; Bachelor's degree preferred.
At CVS Health, we are joined in a common purpose: helping people on their path to better health. We are working to transform health care through innovations that make quality care more accessible, easier to use, less expensive and patient-focused. Working together and organizing around the individual, we are pioneering a new approach to total health that puts people at the heart.
We strive to promote and sustain a culture of diversity, inclusion and belonging every day. CVS Health is an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring or promotion based on race, ethnicity, sex/gender, sexual orientation, gender identity or expression, age, disability or protected veteran status or on any other basis or characteristic prohibited by applicable federal, state, or local law. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities.
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