CVS Health Job - 31251174 | CareerArc
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Company: CVS Health
Location: Boston, MA
Career Level: Mid-Senior Level
Industries: Retail, Wholesale, Apparel


Job Description
The Senior Digital Scrum Master is a servant leader and coach foran Agile Scrum team, assessing the Scrum maturity of the team and organization and coaching the team to higher levels of maturity, at a pace that is
sustainable and comfortable. Our Scrum Master
guides the team to self-organization.

The Scrum Master removes impediments (by finding
the right personnel to remove the impediment), helps
manage risk, and drive relentless improvement.

The Scrum Master's responsibilities include
managing team ceremonies and processes, assisting
the team in achieving their commitments by building
a trusting and safe environment where problems can
be raised, with an emphasis on problem-solving.
The Scrum Master facilitates discussion, decision
making, and conflict resolution as well as assisting
with internal and external communication, improving
transparency, and radiating information.
Our Scrum Masters will support teams that cover
consumer-facing software development.

1. Assists the team's progress in achieving their
commitments through strong issue, risk and
dependency management. Collaborates with
partners external to the team, including vendor
partners and other Scrum teams for delivering,
resolving prioritization, conflicts and synchronization.
2. Coaches the team in Lean-Agile practices, creating
an environment of mutual influence by guiding the
team and organization on how to use Agile/Scrum
practices and values to delight customers. Identifies
and directs the implementation of process
improvements that significantly impact quality.
3. Partners with Product Management, Engineering,
and User Experience experts as a member of team
leadership, to achieve results in delivery of key
features needed in both development releases as
well as product enhancement features.
4. Host Scrum team ceremonies such as backlog
refinement, stand-ups, planning meetings, and
5. Manage and maintain team-level dashboard
reporting to track execution for the team and
stakeholder leadership.
6. Manage budget and spend through forecasting,
team allocations and monitoring.

Required Qualifications
7+ years of relevant work experience with consumer-facing digital products including:

-Strong servant leadership skills, situational awareness, conflict resolution, continuous improvement, mentoring, empowerment, or increasing transparency.

-Experience with large scale development environment.

7+ years of experience using Agile best practices, i.e., burn-down charts, retrospective formats, defect management, user stories, ATDD, TDD, CI/CD, or automated testing, etc.

1+ years experience with other Agile approaches: i.e., XP, Kanban, FDD, or Scaled Agile Framework (SAFe), etc.

1+ years experience using project management and collaboration tools such as JIRA, CA Rally, or Confluence/SharePoint, etc.

1+ years experience and advanced understanding of resource allocations, forecasting, or budgeting.

Preferred Qualifications
Scrum Master Certification
SAFe Scrum Master (SSM) Certification

Bachelor Degree or equivalent work experience

Business Overview
It's a new day in health care.

Combining CVS Health and Aetna was a transformative moment for our company and our industry, establishing CVS Health as the nation's premier health innovation company. Through our health services, insurance plans and community pharmacists, we're pioneering a bold new approach to total health. As a CVS Health colleague, you'll be at the center of it all.

We offer a diverse work experience that empowers colleagues for career success. In addition to skill and experience, we also seek to attract and retain colleagues whose beliefs and behaviors are in alignment with our core values of collaboration, innovation, caring, integrity and accountability.

CVS Health is an equal opportunity/affirmative action employer. Gender/Ethnicity/Disability/Protected Veteran – we highly value and are committed to all forms of diversity in the workplace. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities. We comply with the laws and regulations set forth in the following EEO is the Law Poster: EEO IS THE LAW and EEO IS THE LAW SUPPLEMENT. We provide reasonable accommodations to qualified individuals with disabilities. If you require assistance to apply for this job, please contact our Advice and Counsel Reasonable Accommodations team. Please note that we only accept applications for employment via this site.

If technical issues are preventing you from applying to a position, contact Kenexa Helpdesk at 1-855-338-5609 or For technical issues with the Virtual Job Tryout assessment, contact the Shaker Help Desk at 1-877-987-5352.

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