Responsible for maintaining and growing core therapy admits through customer relationships and providing responsive customer service with assigned accounts.
Evaluates current and future clinical and service needs for existing and new accounts.
Demonstrates thorough knowledge of core therapy referrals, qualifying criteria both by payor source and branch.
Collaborates with case managers, payers, referral sources, home health agencies and Coram staff to facilitate patient discharge and coordination of care.
Conducts in-services and continuing education programs for referral sources and/or their support staff.
Introduces new services, therapies, drug protocols and products to referral sources.
Recognizes opportunities for expanding the business relationships with existing accounts and involves the Territory Manager or Regional Vice President, Sales at the appropriate time to present and negotiate Coram's other programs.
Communicates/coordinates discharge planning activities for new patient referrals with branch personnel (admissions, clinical, operations, reimbursement) and referral sources.
Assists with activities to achieve favorable branch net revenue and profit/loss that meet Company objectives.
Participates in all scheduled sales conference calls and branch meetings as directed.
Performs other duties and responsibilities as assigned.
Associate's or Bachelor's degree from an accredited college.
Minimum three years of sales and customer service or home healthcare experience preferred.
Valid and current driver's license and auto insurance.
Excellent customer service skills.
Strong verbal and written communications skills.
Basic computer skills.
RN Diploma, Associates or B.S. degree in nursing
At Coram, a CVS Health business, we are joined in a common purpose: helping people on their path to better health. We are working to transform health care through innovations that make quality care more accessible, easier to use, less expensive and patient-focused. Working together and organizing around the individual, we are pioneering a new approach to total health that puts people at the heart.
We strive to promote and sustain a culture of diversity, inclusion and belonging every day. CVS Health is an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring or promotion based on race, ethnicity, sex/gender, sexual orientation, gender identity or expression, age, disability or protected veteran status or on any other basis or characteristic prohibited by applicable federal, state, or local law. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities.
Apply on company website