The ng Transform Diabetes Care RN is responsible for engaging telephonically with members, to present actionable steps to address diabetes gaps in care, evaluate their medical needs and facilitate the member's overall wellness by utilizing their expertise as a CDE/CDCES. The nurse will Utilizes advanced clinical judgment and health related critical thinking skills to deliver this information. Internal remote/wah employees may remain wah.
External candidates must reside within 60 miles of any Aetna office for training & meetings.
Schedule is Monday-Friday 8am-8pm CST. At least 2 evening shifts per week.
No weekends and no holidays!
Through the use of clinical tools and information/data review, applies clinical judgment to incorporate strategies designed to reduce risk factors and barriers and address complex health and social indicators which impact care planning and resolution of member issues.The Transform Diabetes Care Pod RN is responsible for conducting telephonic outreach to for the purpose of delivering care gap specific interventions to members with diabetes in order to facilitate care gap closure. The RN is responsible to refer to and collaborate care with member/authorized representative and PCP when needed. The RN will also assist with community resource identification/education and referral as needed. The RN is responsible for documenting accurately and timely in the electronic health record. This position requires the RN to use critical thinking and be able to problem solve any issues related to assigned membership.
3 years of clinical nursing experience required
Previous coaching experience preferred.
LICENSE & CERTIFICATION REQUIRED
RN with current unrestricted Illinois state licensure required, multiple state licensure a plus.
CDE/CDCES required (Certified Diabetic Educator or Certified Diabetic Care & Education Specialist)
Additional Job Information
Typical office working environment with productivity and quality expectationsWork requires the ability to perform close inspection of hand written and computer generated documents as well as a PC monitor.Sedentary work involving periods of sitting, talking, listening. Work requires sitting for extended periods, talking on the telephone and typing on the computer.Ability to multitask, prioritize and effectively adapt to a fast paced changing environmentPosition requires proficiency with computer skills which includes navigating multiple systems and keyboardingEffective communication skills, both verbal and written.
Associate's degree or equivalent experience
Percent of Travel Required
0 - 10%
Aetna, a CVS Health company, we are joined in a common purpose: helping people on their path to better health. We are working to transform health care through innovations that make quality care more accessible, easier to use, less expensive and patient-focused. Working together and organizing around the individual, we are pioneering a new approach to total health that puts people at the heart.
We are committed to maintaining a diverse and inclusive workplace. CVS Health is an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring or promotion based on race, ethnicity, gender, gender identity, age, disability or protected veteran status. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities.
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