The Resource Planning Consultant, will be responsible for using internal CVS Health and external applications to ensure a series of data sources maintain accurate data and report on findings to internal leadership, business partners and clients. Additionally, build new standard operating procedures focused on efficiency.
The candidate will perform data analysis to determine trends or conflicts and work with the appropriate departments to resolve.
The candidate will also be responsible for assisting internal department team members and leadership with projects and ad hoc requests.
• Additional Responsibilities
o Ability to rapidly adjust priorities to meet changing business requirements
o Provide professional support by maintaining high standards of courtesy, listening skills, rapport building skills, client expectation management and handling difficult situations.
o Prioritize tasks in an environment with goals that sometimes conflict.
o Attend reoccurring meetings with stakeholders and clients to convey updates
A minimum requirement of 1-2 years of experience with below qualifications:
o Microsoft Access database development including specific queries
o Microsoft Access-Importing/Exporting file types including but not limited to-txt and csv.
o Relationship linked data between Microsoft Access queries to Microsoft Excel and vice versa
o Microsoft Excel- Including not limited to-Formulas, V-Look up, Dropdown Filters, Pivot Tables, Conditional Formatting
o Microsoft Visio-Process Mapping
• Data Analysis
• Strong Communication Skills-Verbal and Written
• Must be detail-oriented and organized
• Able to work multiple projects within strict timelines
• Must have excellent time management skills
• Able to work with minimal supervision
• Ability to work M-F 8-5 CT with expectations to work nights and weekends if required *Work from Home position*
• EWFM (Workforce Apps) Experience
• Avaya CMS Supervisor Experience
• Microsoft SQL
High School Diploma or GED required
Preferred-Bachelor's Degree or equivalent work experience
At CVS Health, we are joined in a common purpose: helping people on their path to better health. We are working to transform health care through innovations that make quality care more accessible, easier to use, less expensive and patient-focused. Working together and organizing around the individual, we are pioneering a new approach to total health that puts people at the heart.
We strive to promote and sustain a culture of diversity, inclusion and belonging every day. CVS Health is an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring or promotion based on race, ethnicity, sex/gender, sexual orientation, gender identity or expression, age, disability or protected veteran status or on any other basis or characteristic prohibited by applicable federal, state, or local law. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities.
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