Cvent Job - 30950439 | CareerArc
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Company: Cvent
Location: Tysons, VA
Career Level: Associate
Industries: Technology, Software, IT, Electronics


What You Will Be Doing

You will support, develop and execute key business operations initiatives within the Enterprise Solutions Division under minimal direction. Responsibilities include:

  • Creating current business process flows and problem statements, and using data to capture areas for improved efficiency and automation
  • Developing to-be business processes and leading stakeholders through brainstorming, review, and validation sessions
  • Creating detailed documentation for business processes and requirements, including standard operating procedures, training guides and tutorials, and detailed project descriptions
  • Capturing business and technical requirements from stakeholders and supporting the implementation of technical solutions from a business analyst perspective
  • Developing and leading training that teaches stakeholders about new business processes
  • Designing and executing corrective action programs that monitor the successes and failures of key business process redesign projects, and implement quick turn-around solutions
  • Developing metrics for measuring the success of process improvement projects, and delivering those results to senior leadership on a regular basis

What You Need for this Position

  • BS/BA in a relevant field
  • 1-3 years' work experience
  • Exceptional ability to compile, analyze and present data, findings and progress in a concise manner
  • Advanced command of MS Excel; proficient in other Microsoft Office suite of products
  • Effective communication (i.e., written, verbal and presentation) and project management skills
  • Collaborative, team player with positive attitude and creative problem solving mindset
  • Leading business process (re)design activities within a company
  • Analyzing data to discover process inefficiencies and insights
  • Partnering with business stakeholders to collect business requirements and data to translate them into enhanced processes
  • Creating business cases and quantitative models for evaluating business objectives and projects
  • Generating buy-in and participation among stakeholders and leading change
  • Operating in a fast-paced, and often ambiguous, results-oriented atmosphere

Nice To Have

  • Experience and skill-sets in process redesign practices and tools, including:
    • Process Mapping
    • Value Stream Mapping
    • Six Sigma
    • RACI diagramming
    • SIPOC diagramming

At Cvent we celebrate, support and are committed to creating a diverse and inclusive environment. We're proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other legally protected characteristics.

Cvent maintains a drug-free workplace

 Apply on company website