Crisp Regional Health Services Job - 43804429 | CareerArc
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Company: Crisp Regional Health Services
Location: Cordele, GA
Career Level: Mid-Senior Level
Industries: Hospitals, Health Care


Position Summary:
Under the leadership of the Director of Hospice, the Hospice Case Manager is an active member of the Hospice IDG team that delivers professional end-of-life care and services consistent with the strategic vision, goals, philosophy and direction of the Hospice Department and CRHS. The Hospice Case Manager reviews patient and family needs and develops age-appropriate and culturally sensitive plan of care with goals mutually set by the IDG team and the patient and/or caregiver.  
Basic Qualifications:
·         Education:
Requires an Associate's degree in nursing. A Bachelor's degree is preferred.
·         Experience:
Requires one to two years of nursing experience or prefers experience in hospice, med-surge, oncology, ICU or ED.

  • Licensure, Registrations & Certifications:
Registered nurse with current licensure to practice professional nursing in the state.
Maintains a current certification in Basic Life Support (If BLS verification is not current upon hire, it must be obtained within three (3) months of hire.)
Maintains a current valid Driver's License and proof of minimum automobile insurance.
                A Motor Vehicle Report is required upon hire and reviewed annually.
                Self-directed and able to work with minimal supervision. Shows ability to organize and prioritize          
                workload independently.
Essential Job Responsibilities:
  • Completes an initial, comprehensive and ongoing assessment of patient and family to determine hospice needs. Provides a complete physical assessment and history of current and previous illness (es).
  • Assists the IDG team in developing a plan of care based on the goals of the patient and family/caregiver. Coordinates the plan of care with the patient, family/caregiver and IDG team.
  • Provides emotional support and education to patients and their families.
  • Assists the patient with the activities of daily living and facilitates the patient's efforts toward dignity and optional comfort care.
  • Supervises the care rendered by the Hospice Aid within the patient's home and ensures compliance with the established plan of care.
  • Ensures the compliance with established infection control procedures by all caregivers and/or family members.
  • Ensures the accurate documentation of assessments, care plans, goals, medications, communications, and interventions.
  • Communicates with the physician regarding the patient's needs and reports changes in the patient's condition; obtains/receives physicians' orders as required.
  • Actively participates in Hospice interdisciplinary group meetings.
  • Complies with Hospice quality, satisfaction and regulatory compliance standards to ensure they are either met or exceeded.
  • Mentors new employees as requested.
  • Completes all required professional education including continuing nursing education hours and mandatory in-services to maintain professional licensure.
  • Participates in on-call duties as defined by the on-call policy.
·         Performs other related job duties as assigned.
Standards of Performance:
  • Prepares, completes and submits clinical documentation for all assigned cases within 48 hours as measured by log and chart audits.
  • Develops patient care plan, sets mutual goals with the patient, develops aide care plan as measured by chart audits and observation.
  • Reports and documents significant changes and events to the physician as measured by chart audits.
  • Provides interdisciplinary collaboration as measured by attendance and active participation in case conferences and interdisciplinary meetings, documentation of communications, and appropriate revision of plan of care based on feedback from the other disciplines participating in the patient's care.
  • Provides safe care following infection control protocols, as measured through observation and supervisory visits.
  • Provides effective education to the patient and/or caregiver, and provides nursing interventions to help the patient and caregiver reach their goals, as measured by chart audits and outcomes.
  • Participates in performance improvement activities and chart audits as measured by documentation and submission of PI data as assigned.
  • Demonstrates positive interpersonal skills when communicating with patients, families, coworkers and physicians, as measured by observation, and through patient and family satisfaction survey results.
  • Participates in education as required through mandatory in-services, acquisition of continuing nursing education, and department in-services as measured by education and attendance records, and maintenance of professional licensure.
  • Demonstrates adherence to CRHS Standards of Behavior as measured by peer, supervisor and patient observations.
  • Demonstrates reliability as measured by compliance with CRHS Time and Attendance policies.
  • Demonstrates professional conduct by maintaining strict confidentiality, as measured by valid complaints given to the supervisor or director.

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