Job Description Details
As a Transportation Specialist II you will coordinate the delivery and returns of orders from customers and retail stores as needed, including expedites, hot shots, problem resolution, and other special requests. Partners with Customer Care on customer escalations to provide prompt resolution.
Proactively tracks orders and intervenes where necessary to ensure transit and service expectations are met.
Partners with Regional Delivery Managers to provide feedback and manage carrier performance, identifies areas of opportunity and actively communicates those to Regional Delivery Manager and Sr. Manager of Operations.
Files freight claims for lost or damaged product as necessary.
Prepare, update, and distribute reports for Transportation Management
What You Bring
2+ years of transportation, distribution, or retail experience
Ability to multitask and detail oriented
Working knowledge of and experience with Microsoft Outlook, Word, and Excel
About Cornerstone Brands
Cornerstone is comprised of four interactive, aspirational home and apparel lifestyle brands: Ballard Designs, Frontgate, Grandin Road, and Garnet Hill. Cornerstone operates separate ecommerce sites for all the brands, distributes more than 265 million catalogs annually, and has 16 retail and outlet stores. The Cornerstone brands are part of Qurate Retail, Inc. (NASDAQ: QRTEA, QRTEB), which includes QVC, HSN, zulily and the Cornerstone brands (collectively, “Qurate Retail Group”), as well as other minority investments. Qurate Retail Group believes in a third way to shop -- beyond transactional ecommerce or traditional brick-and-mortar stores -- and is #1 in video commerce, #3 in ecommerce in North America and #3 in mobile commerce in the U.S. (according to Internet Retailer). For more information, visit www.qurateretailgroup.com.
As an equal opportunity employer, Qurate Retail Group is committed to a diverse workforce and is also committed to a barrier-free employment process. In order to ensure reasonable accommodations for individuals pursuant to applicable law, individuals that require accommodation in the job application process for a posted position may contact us at CareersUS@QVC.com for assistance.
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