CenturyLink Job - 31572798 | CareerArc
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Company: CenturyLink
Location: Los Angeles, CA
Career Level: Associate
Industries: Telecommunications, Broadcasting


About CenturyLink

CenturyLink (NYSE: CTL) is the second largest U.S. communications provider to global enterprise customers. With customers in more than 60 countries and an intense focus on the customer experience, CenturyLink strives to be the worlds best networking company by solving customers increased demand for reliable and secure connections. The company also serves as its customers trusted partner, helping them manage increased network and IT complexity and providing managed network and cyber security solutions that help protect their business.

Job Summary

The Sales Support Associate will be responsible for developing a comprehensive understanding of CenturyLinks internal sales systems and processes while acting as the subject matter expert for all internal questions and escalations around these processes. The Sales Associate will support the sales team by driving rapid responses from internal teams via these processes and systems as prioritized by Sales Management. Will provide direct sales support by utilizing a variety of organizational and project management skills.

Job Description

Manage required responses and forms from multiple teams during order preparation

Provide support to sales staff as needed

Perform administrative changes to internal quoting system including workbook order entry. Assist Sales team with Pricing and Quoting group requests and sales credit verifications

Partner with Business Process Engineering group to identify areas of process improvement

Assist in sales funnel management by identifying committed sales

Expedite sales process by facilitating requests with appropriate internal groups, coordinating completion, and ensuring timely responses

Facilitate service inventory investigation

Schedule follow up customer meeting. Coordinate customer attendance for local events

Knowledge, Skills or Abilities

Ability to work with Senior Management to complete assigned tasks on time with minimal supervision

Detail oriented and ability to perform multiple tasks

Ability to prioritize multiple projects in a dynamic and fast paced environment

Self-motivated, pro-active, and results-oriented professional

Excellent interpersonal, verbal and written communication skills

Ability to work with complex databases and systems

Develop effective working relationships with peers, sales team and across organizational lines

  • 0-2 years experience with Sales or Marketing.support
  • Experience with Salesforce and Excel applications

Alternate Location: US-California-Los Angeles

Requisition #: 219397

This job may require successful completion of an online assessment. A brief description of the assessments can be viewed on our website at http://find.centurylink.jobs/testguides/


We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, marital status, family status, pregnancy, or other legally protected status (collectively, protected statuses). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.


The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.

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