Staff will report to Clinical Coordinator/ Supervisor of the department.
Clinical Coordinator/ Supervisor will report to the Manager of the department.
Managers will report to the Director of the department.
Directors will report to the VP/Chiefs of the department.
Direct Reports (This position evaluates another position)
The hospital Medical Technologist is responsible for performing high complexity clinical laboratory testing in one or more sections of the laboratory with full responsibility for quality control and quality assurance in accordance with CLIA regulatory requirements and standards. Medical Technologist is responsible for specimen processing, test performance and for reporting test results. Additional characteristics for the Lead Role: Acts as a lead for an assigned area of department, including assisting with the day to day operations of the department, responsible for quality control and regulatory readiness of department.
ESSENTIAL JOB FUNCTIONS
Essential Job Functions
· Supports and models behaviors consistent with Billings Clinic's mission, vision, values, code of business conduct and service expectations. Meets all mandatory organizational and departmental requirements. Maintains competency in all organizational, departmental and outside agency standards as it relates to the environment, employee, patient safety or job performance.
· Collects and prepares test samples according to established procedures and policies. (Patient Care, Lab, Specimen Collection)
· Performs waived, moderate and high complexity test specimen analysis according to established policies and procedures. (Patient Care, Lab, Specimen Analysis)
· Evaluates, interprets and validates test data prior to reporting. Be capable of identifying problems that may adversely affect test performance or reporting of test results and either correct the problem or immediately notify leadership. Responsible to adhere to and follow the laboratory's established policies and procedures whenever testing systems are not within the laboratory's defined acceptable levels of performance. (Patient Care, Lab, Evaluates Data )
· Maintains daily operations of the laboratory/department to include, but not limited to calibration and maintenance of equipment; maintains adequate working inventory. Adheres to quality control policies, documents all quality control activities, instrument and procedural calibrations and maintenance performed. Document all corrective actions taken when test systems deviate from the laboratory's established performance specifications. (Patient Care, Lab, Lab Equipment )
· Utilizes performance improvement principles to assess and improve quality. core
· Performs other duties as assigned or needed to meet the needs of the department/organization.
•Additional duties for level 2
· Acts as a resource to all levels of staff, responding to questions regarding all aspects department services and assisting with problem resolution. (Leadership, Resource, Department Resource)
· Meets annual goals and expectations set by the laboratory leadership team for any one of the following:
· Andrology operations
· Safety Officer
· Laboratory CAP readiness
· Facilitate laboratory committee work and participates & reports out on Organizational Committee(s) to laboratory leadership team
· Queries/Report Writing
· New Technology
· Train new employees and medical technology interns
· Stem Cell operations
•Lead Duties (Standard Lead Duties)
· Acts as lead for assigned department. Assists in the management of the day to day operations of department. Responsible for orientation of new staff and ongoing training/education for staff. Responsible for maintaining daily staffing in area. Participates in and provides input into interviewing, hiring, performance appraisals and disciplinary procedures. Leads staff meetings. (Leadership – Standard Lead Duties – Day to Day Operations, Lead)
· Responsible for coordinating regular maintenance activities and supply inventory. Participates in the evaluation of supplies, including quality and costs. (Leadership – Standard Lead Duties – Maintenance Activities)
· Provides technical expertise and support. Acts as a resource for technical issues. Coordinates with leadership on new technology implementations. (Leadership – Standard Duties – Technical Expertise, Lead)
· Responsible for ensuring adherence to regulatory standards and ongoing regulatory readiness of department and staff. Evaluates and maintains records of quality control procedures. Responsible for policies and procedures designed to meet regulatory standards. (Leadership – Standard Lead Duties – Maintenance Activities)
Essential Functions Disclaimer
Supports and models behaviors consistent with Billings Clinic's mission, vision, values, code of business conduct and service expectations. Meets all mandatory organizational and departmental requirements. Maintains competency in all organizational, departmental and outside agency standards as it relates to the environment, employee, patient safety or job performance.
Performs all other duties as assigned or as needed to meet the needs of the department/organization.
Department or Level Specific Duties and Responsibilities
· Nationally registered or eligible for registration as a Medical Technologist
· Current or eligible for Montana State licensure as a Medical Technologist within three months of employment.
· No prior experience required
•Cross-Training on Information/ SPECIFIC Systems
· Analytical skills necessary to understand and resolve routine operating problems within scope of licensure.
· Analytical skills necessary to perform specimen analysis according to established policies and procedures
· Analytical skills necessary to evaluate, interpret and validate data prior to reporting
· Work is performed under general supervision in accordance with regulatory requirements, established policies and procedures and general directives.
· Assumes responsibility for initiating follow-up to prevent and/or resolve problem scenarios and coordinates with the appropriate department and/or person.
· Expected to prioritize all aspects of job.
•Supervision of Others
•Process Improvement / Quality Assurance /Risk Management
· Participates in the financial viability of Billings Clinic by ensuring appropriate utilization of supplies and equipment and maximizing the flow of patients.
· Quality Control/Assurance – Full responsibility for review of quality control and Levey Jennings, trends shifts. Monitors and documents quality assurance indicators and interprets root cause analysis (RCA) for test variances and controls. Works on process improvements for patient care.
· Proficiency Testing – Review proficiency and initiate corrective action as appropriate
· Maintenance Log Review – Ensures all equipment maintenance is being documented appropriately. Sign off for equipment calibrations.
· Complaint Management – Reviews and troubleshoots problems that may arise and reports information as appropriate to Laboratory Leadership Team
· Competency Testing – Completes yearly competency testing on staff and conducts phlebotomy training
· Compliance – Reviews and reports compliance issues that may arise.
•Project Management /Requirements gathering and analysis Skills
•USP-797 Media Fill Testing, Environmental Sampling & End Product Testing Requirements
•Service/Sales Time Allocations
•Pay Plan Components
•Specimen Examination and Submission Authorization
•Research or Process Improvement, Committee or Council Participation
KNOWLEDGE OF / SKILLS / ABILITIES / COMPLEXITIES AND DIFFICULTIES
· Billings Clinic policy and procedures, both organizational and departmental
· Personal computers, hardware and software
· Billings Clinic Code of Conduct
· Billings Clinic's Compliance and Integrity Program
· HIPAA and confidentiality requirements
· Patient's rights
· Customer service techniques and Personal Service Excellence (PSE)
Knowledge, Skills and Abilities
•Personal computers, hardware and software
• HIPAA and confidentiality requirements
• Biology, chemistry, hematology, microbiology, serology and mathematics
• Instrument maintenance
• Infection control procedures
• Regulatory requirements (i.e., Joint Commission, CAP, OSHA, CLIA etc.)
•Professional communication skills, both verbal and written
• Working to enhance a positive work environment by utilizing effective communications which demonstrates respect and support in all contacts with customers which include internal, external and co-workers
•Incorporate population specific needs into all aspects of communication and patient care; scope of service will encompass age groups ranging from infant to geriatric
• Communicate clearly and effectively, both verbal and written
• Establish and maintain collaborative relationships
• Work with frequent interruptions, time deadlines, high volumes and difficult patients
• Work collaboratively with members of the laboratory and organization to improve organizational outcomes
• Anticipate the needs of internal and external customers with empathy and understanding
• Communicate test results effectively
• Recognize confidentiality is an ethical, moral, and legal responsibility; accesses and disclosures information on a need to know basis
• Errors in conducting analysis could result in poor quality test results which could negatively impact the quality of patient care
• Medical Technologist is responsible to perform only those tests that are authorized by the laboratory Director and require a degree of skill commensurate with the individual's education, training or experience and technical abilities.
High School or GED
Years Of Experience
Minimum Years of Experience
Required To Have By
Required To Have By
Montana locations Current or eligible for Montana State licensure as a Medical Technologist or ability to become licensed
Other Minimum Qualifications
· Nationally registered or eligible for registration as a Medical Technologist
Minimum Qualifications Disclaimer
· Or an equivalent combination of education and experience relating to the above tasks, knowledge, skills and abilities will be considered
Working Conditions 2
Work is normally performed in a laboratory environment.
Staff may be required to work varying shifts, weekends and/or holidays to meet the business needs of the department and/or organization
Staff may be required to assist other departments to meet the business needs of the department and/or organization
On-call, may be required
Working Conditions List
Blood Borne Pathogen Category
Category I: Tasks that involve exposure to blood, body fluids, or tissues. Use of appropriate protective measures are required for every employee engaged in Category I tasks.
Airborne Contaminant Category
Category I: Tasks that routinely require activities that may involve exposure to airborne contaminants.
Sitting: 0-4 hrs
Sitting: 4-8 hrs
Sitting: 8+ hrs
Standing: 0-4 hrs
Standing: 4-8 hrs
Standing: 8+ hrs
Walking: 0-4 hrs
Walking: 4-8 hrs
Walking: 8+ hrs
Reaching - L, R, B
Pushing/Pulling - L, R, B
Grasping - L, R, B
Fine Manipulation - L, R, B
Lifting: 0-10 lbs
Lifting: 11-20 lbs
Lifting: 21-25 lbs
Lifting: 26-50 lbs
Lifting: 50+ lbs
Job Description Disclaimer
The above is intended to describe the general content of and requirements of the performance of this job.It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.
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