Billings Clinic Downtown Job - 31634141 | CareerArc
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Company: Billings Clinic Downtown
Location: Billings, MT
Career Level: Associate
Industries: Healthcare, Pharmaceutical, Biotech

Description

Responsible for one of the first impressions a patient/client/customer will have of Billings Clinic.# The incumbent in this position is responsible for providing customer service, high quality reference client support and procedural support to the laboratory.# Responsibilities include Electronic Health Record/Laboratory Information System orders (EHR/LIS), result and issue resolution; customer support; telephone support; order/charge entry; billing/demographic verification and mail-out forms to reference laboratories; and responding to a variety of diverse questions regarding client and reference laboratory services in a high stress environment.# Cross trains in customer service and order entry stations and demonstrates knowledge of Electronic Health Record and Laboratory Information Services products we offer to our reference clients. # MINIMUM QUALIFICATIONS ######### High school graduate or equivalent ######### Prior laboratory, coding, payer relations/contracting, insurance billing or health care experience, preferred ######### Demonstrated excellent customer service skills ######### Or an equivalent combination of education and experience relating to the above, tasks, knowledge, skills or abilities will be considered #


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