Ballard Designs Job - 41566162 | CareerArc
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Company: Ballard Designs
Location: OH
Career Level: Associate
Industries: Retail, Wholesale, Apparel

Description

The Sales Associate Position

Primary Responsibilities

  • Deliver excellent customer service by fostering an environment that is friendly, helpful, knowledgeable and efficient for customers and co-workers
  • Follow company policies and guidelines for signage, visual display, and merchandise placement to maximize sales, ensure safety and minimize shrinkage
  • Build guest loyalty through in-store programs including, but not limited to, Design Services, private label credit card, and community outreach programs
  • Demonstrate the ability to clearly convey thoughts and express ideas effectively in a variety of settings including customer interaction, one-on-one and team settings
  • Provide customers with accurate and efficient service to educate them on the products and services available through Ballard Designs
  • Engage in store meetings, trainings and activities to elevate the overall customer experience by sharing the relevant information
  • Collaborate with the management team and peers to achieve the goals of the store and Ballard Designs
  • Achieve sales in line with daily, weekly, monthly and quarterly objectives for the store
  • Contribute in all aspects of store maintenance and merchandising: assist in maintaining a clean, organized and easy to shop sales floor
  • Assist in handling merchandise stock, proper ticketing of merchandise
  • Keep up to date on the technical aspects and resources available to serve the needs of the customers effectively
  • Participate in store inventory

Qualifications/Experience

  • High School Diploma or GED or equivalent combination of experience and instruction
  • 1-2 years of specialty retail sales experience
  • Ability to demonstrate understanding of professional sales procedures and customer service
  • Excellent communication skills, including verbal, written and active listening
  • Computer skills, including point of sale software, internet based programs and previous cash handling required
  • Ability to be mobile on the sales floor for extended periods of time
  • Availability to work flexible schedule, including evenings, weekends and holidays
  • Ability to lift and mobilize medium to large items, up to 50lbs
  • Ability to climb ladders and be fearless
  • Ability to continually smile, be nice, and be genuinely friendly in an environment where guests are the reason we are in business


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