Please make sure to attach both a resume and cover letter to complete your application.
The Senior Veterinary Assistant for the New York City mobile clinic program is a member of the Community Medicine medical team who assists in providing spay/neuter surgery and preventive and basic medical care to pet dogs and cats living with their families in New York City.
Services are provided on a mobile unit parked at designated locations within targeted areas of the city's five boroughs.
The Senior Veterinary Assistant is responsible for the daily intake and care of surgery patients in collaboration with a Veterinarian and Licensed Veterinary Technician. This includes animal handling, patient preparation for spay/neuter surgery, monitoring of surgical patients, client education, and cleaning/disinfecting and general maintenance of medical equipment.
In Primary Pet Care, the Senior Veterinary Assistant is responsible for assisting the veterinarian with patient exams, perform diagnostic testing, preparing medications to go home with the patient as prescribed by the veterinarian.
The person in this role is also responsible for driving the Mobile Clinic to and from locations throughout the 5 boroughs of New York City.
The Senior Veterinary Assistant reports directly to the Mobile Clinic Medical Management team and takes direction from clinic veterinarian and Licensed Veterinary Technician regarding medical protocols and patient care.
This is a full-time position, 10 hours per day + driving time, 4 days per week. One weekend day (Saturday) is required. The position requires flexibility in schedule, willingness to occasionally work beyond the scheduled end of the workday and occasional flexibility in reporting location.
Responsibilities include but are not limited to:
- Be proficient in animal restraint for various procedures (examples: injections, venipuncture, intubation) using Fear Free techniques
- Monitor vital signs of sedated and anesthetized patients in preoperative, operative, and postoperative phases.
- Provide excellent patient care in all peri-operative phases for approximately 25 cats and dogs per day
- Set up preoperative area and operating room for patient anesthesia, surgical preparation, and sterilization. This includes maintaining these areas with necessary supplies.
- Ensure anesthetic machines, pulse oximeters, scales, and other equipment are functional. When equipment is not working properly report to Operations Management Team.
- Clean, sonicate, pack, and sterilize surgical instruments.
- Clean and disinfect endotracheal tubes.
- Work with coworkers to clean and disinfect kennels, equipment, and interior of the mobile clinic while utilizing appropriate personal protective equipment.
- Work with coworkers to spot clean operating room, kennels, counters, and floors throughout day.
- Provide support and medical services for clients of Community Engagement (CE) and other ASPCA departments as needed including evaluation of animals living in hoarding situations.
Customer Service (25%)
- Manage intake process, including waitlist or appointment schedule.
- Communicate in an effective and professional manner with public clients and all ASPCA staff members, including Veterinarians, Licensed Veterinary Technicians, the Community Engagement team, and Patient Liaisons.
- Know basic veterinary medical concepts, including, but not limited to vaccine protocols and anesthetic risks. Be able to communicate such information to clients.
- When Veterinarian has documented information about an animal's condition, adequately explain such information to clients.
- Represent ASPCA in professional and courteous manner at all times.
- Safely drive the Mobile Clinic to and from locations. Park at locations appropriately and operate clinic generator.
- Adhere to all protocols put forth by Occupational Safety and Health Administration.
- Follow all written and verbally communicated CM Standard Operating Procedures.
- Attend all staff meetings and training sessions.
- Perform other duties as assigned.
Exemplifies the ASPCA's Core Values:
- Has Commitment and dedication to improving the lives of animals
- Demonstrates Ownership and feels responsible for outcomes
- Believes in Team – that we are stronger together
- Seeks to Elevate others and reimagine what is possible
- Focuses on Impact, specifically making change for animals
Qualifications:Ability to work independently and as part of team, Basic computer skills to check online calendar and email, Bilingual (fluent in English and Spanish) preferred., Excellent animal handling skills (cats and dogs), including restraint, Excellent customer service and communication skills, Must be able to drive our 37' Clinics and obtain Commercial CDL with Air Brakes Endorsement. (Training provided by ASPCA)., Must be able to lift up to 40 pounds and carry 40-plus pounds repeatedly throughout day with assistance, Must be able to work standing for 10 or more hours, Must have a Commercial Driver's License, or the ability to obtain one within the first 3 months of hire and pass a motor vehicle history check demonstrating a safe driving history. As part of the requirements of this role, must also pass a Department of Transportation Medical Exam and required Drug and Alcohol testing., Must maintain open mind regarding changes and be willing to learn, implement, and teach new protocols, Must possess the ability to work efficiently and calmly under challenging conditions, Strong interest in animal welfare and advocacy
Language:English (Required), Spanish
Education and Work Experience:High School Diploma (Required)
1-2 years of veterinary medical or animal husbandry experience
Our EEO Policy:
The ASPCA is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, national origin, ancestry, gender, gender identity or expression, age, marital or domestic partner status, citizenship status, sexual orientation, disability, genetic information, military or veteran status, or any other characteristic protected by applicable federal, state or local laws, regulations or ordinances.
Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the ASPCA's standard application process, which will ensure an equal employment opportunity without imposing undue hardship on the ASPCA. Please inform the ASPCA's People Team if you need an accommodation in order to complete any forms or to otherwise participate in the application process.
Individuals seeking employment are considered without regards to race, color, creed, religion, sex, national origin, ancestry, gender, gender identity or expression, age, marital or domestic partner status, citizenship status, sexual orientation, disability, genetic information, military or veteran status, or any other characteristic protected by applicable federal, state or local laws, regulations or ordinances.
ASPCA is an Equal Opportunity Employer (M/F/D/V).
Please don't forget to attach your resume and cover letter to complete your application.
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